ACF has developed Performance Frameworks for more than 20 different ISS Programs, in Canada and Internationally allowing customer to realize on performance and cost benefits. These frameworks are currently being used to manage and deliver outcomes through automated monitoring and reporting of key business processes. Reporting features include real-time access to root data, automated performance trending, impact analysis, KPI reporting, root cause analysis and monthly performance reviews. While many of these programs have initially focused on fleet availability, the scope is evolving to include broader strategic outcomes to support overall enterprise success.